Shipping

EMS (Express Mail Service) : Fastest! The “top priority” service an international mail. The delivery is ensured by a private company of your country.

Tracking service :  Yes

Average time: 2-7 business days?1 

Max. weightMax. circumferenceMax. length
30 kg*3 meters**1.5 meters***

* except Philippines : 20 kg

** except USA : 2.75 meters and Spain : 2 meters

*** except Spain : 1.05 meters

Insurance: It is a maximum of 20,000 yen.

Registered Air Small Packet : Delivery at normal speed. It is cheaper than EMS but faster than Surface mail.

Tracking service :  Yes

Average time: 4-14 business days?1 

Max. weightMax. circumferenceMax. length
2 kg90 cm60 cm

Insurance: It is a maximum of 6,000 yen.

Air Parcel : Delivery at normal speed. Same shipping method as ePacket Registered but for big package. It is cheaper than EMS but faster than Surface mail.

Tracking service :  Yes

Average time: 4-14 business days?1

Max. weightMax. circumferenceMax. length
30 kg*3 meters**1.5 meters***

* except Russia : 20 kg

** except Argentina, Australia, Belarus, Bolivia, Brazil, Croatia, Denmark, Ecuador, Estonia, Finland, France, Germany, India, Korea, Kuwait, Latvia, Malta, Mexico, Peru, Philippines, Puerto Rico, Romania, Russia, Spain, Ukraine, Uruguay and USA : 2 meters

*** except Argentina, Australia, Belarus, Bolivia, Brazil, Croatia, Denmark, Ecuador, Estonia, Finland, France, Germany, India, Korea, Kuwait, Latvia, Malta, Mexico, Peru, Philippines, Puerto Rico, Romania, Russia, Spain, Ukraine, Uruguay and USA : 1.05 meters

Insurance: Between 11,160 yen and 31,230 yen depending on the package weight.

Surface Mail : Surface Mail is the cheapest shipping method but is also the slowest.

Tracking service : Yes

Average time: 1- 4months

Max. weightMax. circumferenceMax. length
30 kg*3 meters**1.5 meters***

* except Russia : 20 kg

** except Argentina, Australia, Belarus, Bolivia, Brazil, Croatia, Denmark, Ecuador, Estonia, Finland, France, Germany, India, Korea, Kuwait, Latvia, Malta, Mexico, Peru, Philippines, Puerto Rico, Romania, Russia, Spain, Ukraine, Uruguay and USA : 2 meters

*** except Argentina, Australia, Belarus, Bolivia, Brazil, Croatia, Denmark, Ecuador, Estonia, Finland, France, Germany, India, Korea, Kuwait, Latvia, Malta, Mexico, Peru, Philippines, Puerto Rico, Romania, Russia, Spain, Ukraine, Uruguay and USA : 1.05 meters

Insurance: Between 11,160 yen and 31,230 yen depending on the package weight.

?1 The number of days until the delivery varies depending on the transportation, customs clearance as well as the mail handling procedures and other factors in the country of destination. The average time required for normal delivery only and does not in any way guarantee any exact number of days for delivery. If weekends or holidays are included in the delivery period from reception to transport and delivery of the item, or if there are delays or cancellations in the schedule, delivery may take longer.

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